FAQ (Frequently Asked Questions)

Do wheels come with valve stems?

New Wheels:
New wheels will not come with valve stems.

Japanese Wheels:
Not all sets will come with Valve Stems, however most sets will come with original condition valve stems that come on the wheels. Aftermarket valve stems may or may not be compatible depending on wheel model. Note that these valve stems that come on the wheels can be over 10+ years old. You may need to find replacement rubber seals for the valve stem or buy new complete replacements. We are not responsible for any air leaks involving the valve stem.

Note: Please contact us to confirm if valve stems are included.

How is Shipping Calculated? Do You Ship Worldwide?

Each part (lip / barrel) is $20 per part to ship in the lower 48 states. For example, if you were to order 4 Outer lips, shipping would be $80 total.

All wheel sets will have a flat rate shipping of $160 in the continental US.

Hardware, accessories, and merchandise will have a flat rate shipping of $14.99 in the lower 48 states. Additional charges apply outside of the continental US.

We ship worldwide! So if you require custom shipping, please contact us through email.

How long does it take for my order to be processed and shipped?

As long as what you ordered is in stock, your order will ship within 2-5 business days. If the part you order is out of stock, estimated 2-6 weeks till size will restock and order will be ready to ship.

How does Wetmore Wheels ship my order?

We use a variety of shipping types, from USPS to several different freight carriers. Wheels are generally shipped Fed Ex and UPS ground. In some cases wheels will be shipped via truck freight. Seats can be shipped in the same ways as the wheels. A signature is required on all freight shipments. It is recommended that you provide a business address if you have a difficult delivery destination or you are not able to be home to meet the driver. Our goal is to provide the quickest and safest shipment to our customers. Please contact us if you have any questions regarding our shipping process, via  email  or phone (586) 330-0891.

What if my shipment arrives damaged?

Contact us immediately at (586) 330-0891 or  email. We will work with you to get it handled.

Can I return wheels to Wetmore Wheels?

Yes, as long as they have not been mounted inside a tire or used. Wheels must be packaged with original packaging materials they arrived in. If a wheel is returned in a cardboard box without the proper foam & plastic to prevent what we call ‘Box burn’ they will be refused. Box burn occurs when a wheel has no protection & rubs against the cardboard box during shipping & ruins the finish. So, please take the time to properly package the items prior to shipping.

Do I have to pay return shipping?

Yes, the buyer is responsible for any return shipping costs & will be subject to a restocking fee. Any refusal of a shipment will also result in a minimum 20% restocking fee.

How long has Wetmore Wheels been in business?

We started our business in 2000 based on the experience of one of our owners being in the wheel industry since 1990. So yes, we know what we are doing!